FAQ
How do I make a reservation?
You can reserve your vehicle online through our website in just a few simple steps—select your dates, choose your car, and confirm your booking.
Do I need to pay a deposit to reserve a car?
No, at Troy Rent a Car we don’t require a deposit to confirm your reservation.
Can I change or cancel my reservation?
Yes, you can modify or cancel your reservation by contacting our support team. We offer flexible terms for your convenience.
What documents do I need to rent a car?
You’ll need a valid driver’s license, a credit or debit card, and a valid form of ID (such as a passport or national ID).
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Do you offer airport pickup or delivery?
Yes, we provide fast and convenient delivery, including service to and from Miami International Airport.
What if my flight is delayed?
No worries—just let us know your new arrival time and we’ll adjust your vehicle delivery accordingly.
Can I add extra services like GPS or child seats?
Absolutely. You can add extras such as GPS, child seats, SunPass Unlimited, and additional drivers during the reservation process.
Is there a minimum age to rent a vehicle?
Yes, the minimum age is 21. Additional charges may apply for drivers under 25.
What types of vehicles are available for reservation?
We offer a wide variety of vehicles including economy cars, sedans, SUVs, minivans, and convertibles.
How do I contact customer support?
You can reach us 24/7 via phone, email, or WhatsApp. Our team is always ready to assist you.